Tag: trust
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Building Chatbot Trust: Lessons from the Field
Imagine interacting with a chatbot that misinterprets your query, reveals your personal data to strangers, or crashes mid-conversation. The trust would…
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Designing Trustworthy Chatbots: Ensuring Security and Privacy
Imagine you’re engaging with a chatbot to make a financial transaction or discuss sensitive health information. Would you trust it if there were even a…